In the end, the only true judge of a how good a business is are its customers; and I want our customers to be the judge of whether or not we get it right.
The Trading Standards scheme aims to help consumers by identifying reputable traders. To become a member of the scheme, it is necessary to pass an individual vetting procedure and to provide a number of customer references.
The aim of Checkatrade and WHICH is to help consumers avoid rogue traders and cowboys. Like Trading Standards, Checkatrade and WHICH membership is dependent on passing an individual vetting process. In addition, however, Checkatrade and WHICH operate a customer feedback system that is continually updated by real customers.